How to Find a Good School in Italy, and Avoid Common Problems

Unfortunately there are many ‘cowboy’ schools in Italy, especially in the larger cities or where the local language training market is dominated by a handful of large corporate clients.

However, there are also many schools and training companies that offer a supportive, professional working environment and a decent, if not excellent, salary.

All reputable English schools require a recognised TEFL certificate or similar, some teaching experience, and at least one reference, although some of the larger chains and method schools are more flexible.

Although there’s no state regulation of private language schools, it’s normally a positive sign if the school is a member of Federlingue, AISLi, EAQuaLS or IATEFL, which are industry associations that aim to raise standards in the sector. Many schools run courses with public funds or grants, and this normally requires accreditation from their local Regione (similar to a county) or ISO 9001 certification, which are useful indicators of professionalism.

 

Questions to Ask at Interview

If you ask the following 8 questions during an interview, the answers will give you a good guide to the level of professionalism at the school:

 

1. What is your rate of staff turnover?

It’s not uncommon for some schools in Italy to have a turnover rate well in excess of 100%. Many schools hire teachers for 9 or 10 months and then rely on fresh faces for the next academic year after the summer holidays, rather than build up and develop a long term body of professional, committed teachers.

“It’s not uncommon for some schools in Italy to have a turnover rate well in excess of 100%.”

 

2. Do you offer a contract?

This question is fundamental. The employment contract will normally be in Italian, and to complicate matters there are 4 main types of contract. As this is a rather complex topic, more is explained in the FAQ below on employment contracts.

 

3. What kind of clients do you have?

The purpose of this question is to understand not the size of the clients or how famous they are, but if the school is overly dependent on 1 large client. The most common reason for the failure of an English school, or volatile working conditions for the teachers, is that the school depends on or is financially captive to one large corporate client.

Although this can be convenient for teachers as much of their work is at or around one site, this often means that pay and conditions are worse than average, and the focus is on quantity over quality due to the inevitably low margins.

 

4. What is the average age of your teachers?

This is possibly the most reliable indicator of how professional a school is. Related to the first question, many less reputable schools rely on au pairs, gap-year students, and enthusiastic new graduates from TEFL course providers that promise guaranteed placement – though more common in China, South Korea and Thailand, these schools rely on a ready supply of naive and usually younger teachers.

“the average age of their teachers is possibly the most reliable indicator of a professional school”

 

5. (For corporate courses) do the students have a different teacher every lesson?

This can be sign of high teacher turnover or unstable schedules. It’s common in-school, especially if there’s an open booking system, but it’s rare in corporate courses and so can be a warning sign. This ‘system’ is used to mask the large number of teacher leaving the school, or to prevent teachers from developing a rapport and poaching students. In either case it means a lot of flux and instability in your schedule from week to week, and restricts the pleasure that every teacher takes in seeing a student progress.

Typical in-company teaching workload in Italy over the year

 

6. Does the contract cover the August holidays, and what provisions are there if I am sick?

A good salary over the academic or calendar year is important, but your rent will also need to be paid in August and September. If the school offers a contract only up to June or July then it often expects the teacher to move on for the next year as most work comes to a complete stop in August, even in large cities, with the exception of children’s summer camps.

“most teaching work comes to a complete stop in August, even in large cities.”

 

7. Are you part of a franchise or a chain of schools?

Although in Italy the majority of schools that are part of a chain or are franchised are well run, this category seems to be the source of most nightmare stories. They seem often to be run by former teachers or native Italians who have opted for the easier route to setting up a school, and so by self-selection have either less business acumen and confidence than somebody going it alone, or take a sales-dominated approach to running the school, sometimes to the detriment of teaching quality.

 

8. Do you require an Italian work permit?

If the answer is not a resounding yes, you don’t need to waste time continuing the interview. Many teachers from outside the EU have difficulties with the infamous Italian bureaucracy, but without legal work and residence papers, you risk being taken advantage of by unscrupulous schools with low pay and bad working conditions. Being an illegal immigrant will also make life more difficult, such as renting accommodation, access to health care, opening a bank account, etc.

 

How to Avoid Scams

A simple way to verify if a school is legitimate is to check that it’s listed in the yellow pages (called Pagine Gialle in Italian). It’s also a good idea to do a search to make sure the telephone number hasn’t been used before under a different name, and it’s worth noting if the operation is using a mobile phone number rather than a landline – mobile numbers in Italy always start with a 3 and landlines with 0.

“Verify a school is legitimate by checking that it’s listed in the Italian yellow pages.”

You should never be asked to make a deposit to process your application, book a flight, or as security for accommodation – this is one of the most common scams.

Regarding accommodation, unfortunately some English schools in Italy have learnt from the scandal in Japan and have found that they can charge their teachers much more for accommodation in the school’s apartments, or those of an ‘absent landlord/relative’, than they can charge on the open market.

Most schools do, however, try to look after their teachers and help with the task of finding accommodation – just make sure your job is not conditional on you having to stay in ‘their’ accommodation.

If you are not an EU citizen, applying for a good job is more difficult as you will also require valid working papers in order to avoid working on the black market. Any reputable school will explain the work visa application procedure, which must be started BEFORE you arrive in Italy (see FAQ on work visas and permits for more details).

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